Bq77 Terms and Conditions — Please read before use

1 Introduction & Eligibility

Bq77 (hereinafter referred to as the "Platform" or "we") is an internationally licensed online gaming platform serving users in Bangladesh and around the world. By using the bq77 website, mobile app, or any of our services, you confirm that you have read, understood, and agreed to these Terms and Conditions in full.

These Terms and Conditions form the legal basis of your relationship with bq77. If you disagree with any part of these terms, please refrain from using our platform. bq77 reserves the right to update these terms at any time, and registered users will be notified of any significant changes.

2 Account Register

To open an account on bq77, you must provide accurate and truthful information. Creating an account with false information is strictly prohibited and will result in permanent account closure upon discovery.

• Each user may register only one account.
• The name, mobile number, and email provided at the time of account creation must be accurate.
• Keeping your account password confidential is your responsibility.
• Sharing account information with third parties is strictly prohibited.
• Accounts may not be transferred or sold.
• Any suspicious login activity or unusual account behavior must be reported to bq77 support immediately.

Bq77 may request additional identity verification at any time. Certain services may be restricted until verification is complete. By registering an account, users acknowledge that they are using bq77 in compliance with applicable local laws.

3 Deposits & Withdrawals

Bq77 supports all major payment methods in Bangladesh — bKash, Nagad, Rocket, DBBL, and cryptocurrency (USDT, BTC). Deposits are generally processed instantly.

• Minimum deposit amount: BDT 500.
• Minimum withdrawal amount: BDT 1,000.
• Withdrawals are generally processed within 5–15 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals to third-party accounts are not permitted.
• KYC verification is mandatory for large withdrawal amounts.

Bq77 is not liable for payment delays caused by unforeseen technical issues. However, our 24/7 support team is always available to assist with any payment-related concerns.

4 Bonuses & Promotions

Bq77 regularly offers a variety of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, free spins, and loyalty rewards. Specific terms apply to each bonus at the time of claiming.

• Bonuses can only be withdrawn after meeting the specified wagering requirements.
• Standard wagering requirement for the welcome bonus: 30x.
• Maximum bet limits apply to wagers placed with bonus funds.
• Participating in the same promotion more than once is not permitted.
• If bonus abuse is found, the bonus and any associated winnings will be forfeited.
• Bonuses are generally valid for 30 days, though specific promotions may carry different terms.

Bq77 reserves the right to modify, suspend, or cancel any promotion at any time. Please refer to the terms listed on each promotion's page for full details.

5 Gaming Rules

All games on bq77 are operated by third-party software providers. Each game has its own rules, which can be reviewed before starting. Game outcomes are determined by a certified Random Number Generator (RNG).

• If a game is cancelled due to a technical error, the wager will be refunded.
• If your internet connection drops, your game result will be saved on the server.
• The dealer's decision is final in Live Casino games.
• In the event of any dispute regarding a game outcome, the game provider's logs will serve as the final evidence.
• Maximum win limits may apply on certain games.

Bq77 ensures that all games are fair and transparent. Our RNG system is regularly audited by independent third-party auditors. If you experience any issues during gameplay, please contact our support team immediately.

6 Prohibited Activities

The following activities are strictly prohibited on the bq77 platform. Violations will result in permanent account closure and all funds may be forfeited.

• Creating or managing multiple accounts.
• Using automated bots or software to play games.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Engaging in money laundering or any illegal financial activity.
• Unauthorized access to another user's account.
• Cyberattacks or hacking attempts against the platform.
• Operating an account using a false identity.
• Harassing or defrauding other users.

7 KYC & Identity Verification

In line with international gaming regulations, bq77 follows a Know Your Customer (KYC) process. This is essential for user protection and fraud prevention.

• KYC verification must be completed before your first withdrawal.
• Accepted documents: National ID Card (NID), passport, or driving license.
• A bank statement or utility bill from the last three months may be required for address verification.
• Submitted documents may take 24–48 hours to review.
• Withdrawals will be restricted until KYC verification is completed.

All KYC documents submitted to bq77 are stored with the highest level of confidentiality. This information is not shared with third parties in accordance with our Privacy Policy, except where required by law.

8 Privacy & Data Protection

Bq77 takes the privacy of your personal information very seriously. By using our platform, you agree to our Privacy Policy.

• All data is protected with 256-bit SSL encryption.
• Your personal information is not shared with third parties for marketing purposes.
• You may request the deletion of your data at any time.
• Full details on our use of cookies can be found in our Privacy Policy.

For more details, visit our Privacy Policy Visit the page.

9 Account Suspension & Closure

Bq77 reserves the right to suspend or permanently close any account under the following circumstances.

• Violation of these Terms and Conditions.
• Fraudulent or suspicious activity is detected.
• Until KYC verification is completed.
• Suspicion of money laundering or financial crime.
• As directed by law enforcement authorities.
• Account has been inactive for an extended period (more than 12 months).

Users may request account closure at any time. Any valid balance can be withdrawn before the account is closed, provided KYC has been completed.

10 Responsible Gaming

Bq77 believes in fostering a responsible gaming culture. Gaming is a form of entertainment — it should never be seen as a source of income. We encourage all our users to play responsibly.

• Set deposit limits — daily, weekly, or monthly.
• Use the Self-exclusion feature to pause gaming for a set period of time.
• Set a loss limit to stay within your budget.
• Set a session time limit to avoid spending too long on the platform.
• If you notice signs of gaming addiction, please seek professional help.

11 Limitation of Liability

Bq77 is not liable for the following:

• Game losses due to internet disconnection.
• Transactions may be delayed due to issues with third-party payment providers.
• Game errors caused by issues with your device or software.
• Unauthorized access to your account by a third party as a result of you sharing your password.
• Temporary service disruptions due to unexpected technical issues.

In all circumstances, bq77's maximum liability is limited to the value of the relevant transaction, to the fullest extent permitted by applicable law.

12 Changes to Terms

Bq77 reserves the right to update or modify these Terms and Conditions at any time. Registered users will be notified of significant changes via email or through the platform.

Continued use of the platform after any changes constitutes your acceptance of the updated terms. We recommend checking this page regularly. The date of the latest update will always be shown at the top of the page.

13 Contact

If you have any questions or comments about these Terms and Conditions, please get in touch with us. Our support team is available 24/7 to assist you.

• Live Chat: Click the chat icon at the bottom right of the platform.
• Email: [email protected]
• Responses are typically received within a few minutes.